Payment policy

Payment Policy

Accepted Payment Methods

We offer secure checkout with a range of trusted payment options, including:

Visa
Mastercard
Maestro
American Express
Discover
Diners Club
JCB

All payments are processed securely through trusted payment providers to help ensure a safe and reliable shopping experience.

Secure Payments

Your payment information is encrypted and protected using industry-standard security measures. We do not store or have access to your complete payment card details.

Payment Authorisation

Payment is collected when your order is placed. If your payment provider declines the transaction, your order will not be processed.

Billing Information

Please ensure that your billing information is accurate and up to date. Incorrect or incomplete details may result in delays, verification requests, or order cancellation.

Fraud Prevention

To protect our customers and business, orders may be subject to routine security and fraud-prevention checks. If additional verification is required, our support team may contact you before dispatching your order.

Failed or Cancelled Transactions

If a payment fails or a transaction is cancelled, no charge will be applied. If funds appear as pending in your account, they will typically be released automatically by your bank or payment provider within several business days.

Refunds

Approved refunds will be issued to the original payment method used for the purchase, in accordance with our Refund Policy. Processing times may vary depending on your bank or payment provider.